So a friend of mine called me for some help setting up a wireless card (around my circles, I’m the tech guy) on his laptop and I talked him through the process over the phone. Took a while to do, not all night but a fair chunk of my free time none the less.
A few nights later we’re talking and as he’s a taxi driver, I asked if I could give him a call some night if I was stuck for a lift home - Sure, he said - but I’ll charge you regular fare.
Ok. So here’s my point (this pops up pretty frequently with friends I have of various trades) - why is it when I provide tech support to my friends, it’s taken for granted to be a freebie, yet when I ask someone of a different trade for their help, it’s totally acceptable that there’s always a price?
The letter pasted below appeared in The Irish Times this morning. It makes for interesting reading.
Madam, - I read with interest the report of May 1st by Conor Pope on the exorbitant prices being charged by “low-cost” airlines to fly to Bristol and other nearby cities for the Heineken Cup rugby final.
On January 26th I booked two seats on Ryanair flight FR506 flying to Bristol at 6.50am on May 24 for a price, before taxes and charges, of €49.99. On March 27th I received a schedule change from Ryanair advising that this flight was now departing at 15.00 and that I could avail of a full refund. As this flight would not have arrived in Bristol in time for the start of the Heineken Cup match, I had no alternative but to accept the refund and rebook the flight with Aer Lingus from Birmingham.
Surprise, surprise, flight FR506 is now departing again at 6.50am with a seat price of €229.99. I would be very interested to hear Mr Peter Sherard’s explanation for this. - Yours, etc,
TERRI KIERNAN MERLIN, Sarah Curran Avenue, Dublin 16.